Return & Refund Policy

At ZENVIA, we stand behind the quality of our products.

Returns Eligibility

Due to the nature of wellness supplements, we accept returns only if:

• The product is unopened and sealed
• The request is made within 5 days of delivery
• Quality Assurance

If your order arrives damaged or incorrect, we will gladly replace it at no extra cost.

Refund Process

Once approved, refunds are processed within 3–5 business days to your original payment method.

Important Note

For safety and hygiene reasons, opened supplements cannot be returned.